Site Guide

Privacy Policy

MR innovation. (hereinafter referred to as "the Company") values customer's personal information and abides by the law on "the Promotion of Information and Communication Network Use and Protection of Information.” 
The Company informs you that for what purpose and by what method the personal information provided by the customers through the privacy policy is used and what steps are taken for protecting the personal information. 

1. Collected items of personal information and collection methods
A. Collected items of personal information
· The Company collects the following personal information for online consultation et al.
- Online consultation: Name, contact information, mobile phone, email address
- In case of entrepreneur, company name, corporate registration number, representative's name, business address, business status, item
· In the process of service use or business transaction, service use records, access logs, cookies, access IPs, payment records, and faulty use records may be generated and collected.
B. Collection method
- Collection through registration form such as online consultation menu of the website

2. Purpose of collecting and using the personal information
The Company uses the collected personal information for the following purposes.
· Used for contents delivery for the sake of replies and guidance through consultation and for marketing use

3. Retention and use period of personal information
In principle, after the purpose of collecting and using personal information is achieved, the relevant information shall be destroyed without delay. However, the following information will be retained for the specified period for the following reasons:

A. Reasons for retaining information according to the Company's internal policy
When work is in progress through online consultation, or the processing has not been completed, in order to prevent the recurrence of unfair use by bad members, to resolve disputes and cooperate at the request of an investigative agency, the member's information can be retained for one year from the termination date of the use contract.

B. Reasons for retaining information according to the relevant laws
In case it is necessary to retain it according to the provisions of related laws, such as the Act on Consumer Protection in Electronic Commerce, etc., the Company shall retain the personal information for a certain period of time as stipulated in the relevant laws and regulations as follows.
· Records of withdrawal of contract or subscription
-Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
-Retention period: 5 years
· Records of payment and supply of goods, etc.
-Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
-Retention period: 5 years
· Records on settlement of consumer complaints or dispute
-Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
-Retention period: 3 years
· Logging
-Reason for retention: Protection of Communication Secret Act
- Retention period: 3 months

4. Procedure and method of destroying the retention and use period of personal information

The Company shall retain the user's personal information while the user uses the service provided by the Company and use it for the purpose of providing the service et al.
The personal information of users registered in the computer system should not be printed out in the form of documents by anyone unless he/she is an operator on duty  of personal information management, is the person in charge, or has obtained their approval.

In principle, after the purpose of collecting and using the personal information is achieved, the Company shall destroy the relevant information without delay. The destruction procedure and method are as follows.

· Destruction procedure
The information entered for the user's consultation inquiries et al is transferred to a separate DB (in the case of paper, a separate document box) after the purpose is achieved, and it shall be destroyed after being stored for a certain period according to the reason of information protection under the internal policy of the Company and other relevant laws and regulation. (Refer to the period of retention and use.) Personal information transferred to the separate DB shall not be used for any purpose other than that for retention unless it is required by the relevant laws.

· Method of destruction
Personal information stored in the form of electronic files shall be deleted using technical methods that makes it impossible to reproduce the records.

5. Provision of personal information
In principle, the Company shall not provide the user's personal information to the outside, except for the following cases:
· When users agree in advance;
· When there is a request from an investigative agency in accordance with the provisions of laws and regulations or the procedures and methods prescribed by laws and regulations for investigation purposes

6. Consignment of collected personal information
The Company shall not consign implementation of the service to any outside agency. If the consignment is required, the Company shall proceed with the job after providing the information on the consignee to the customers and obtaining their agreement in advance.

7. Rights of users and their legal representatives and method of exercising such rights
· Users can view or modify their registered personal information at any time and may request to cancel their subscription.
· If any user contacts our employee in charge of personal information management in writing, by phone or e-mail regarding his/her personal information, we will take action to destroy the relevant information without delay.
· The Company is handling the personal information canceled or deleted at the request of the user as specified in the "Retention and Use Period of Personal Information Collected by the Company" and preventing it from being viewed or used for other purposes.
· The information subject (meaning his/her legal representative if he/she is under the age of 14) shall be able to exercise at any time the rights related to the protection of personal information as each of the following subparagraph.
- Request of viewing the personal information
- Request of correction if there is any error et al
- Request of deletion
-Request of processing stop

8. Matters on installing, operating and rejecting the automatic collection device of personal information
The Company operates “cookie” et al for storing and finding your information from time to time. The cookie is a very small text file sent to your browser by the server which is used to run the website and it is stored on your computer's hard disk.
The Company uses the cookie for the following purposes.
· Purpose of using the cookie et al
-Target marketing and provision of customized service by analyzing user's access frequency or visit time, grasping user's preferences and interests, tracking traces, grasping the degree of participation in various events and the numbers of visit et al
-You have the option to install the cookie. Therefore, you may allow all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.
· How to refuse setting of cookie
-As a method of refusing to set the cookie, you can accept all cookies, check every time you save the cookie, or refuse to save all cookies by selecting the option of your web browser.
-Example of setting method (in case of Internet Explorer): Tools at the top of the web browser> Internet Options> Personal Information
- However, in case you have refused to install the cookie, there may be difficulties in our service providing.

9. Civil service on the personal information
In order to protect our customers’ personal information and handle complaints related to the personal information, the Company has designated the relevant departments and the manager in charge of personal information as follows:

· Manager in charge of personal information
Name: Francis Nam
Affiliation: MR INNOVATION
Phone number: 010-9494-2811
Email address: sarm23@mrinno.com

· You can report all civil complaints related to the protection of personal information arising from use of the Company's services to the manager in charge of personal information or the department in charge.
· The Company shall provide you with prompt and sufficient answer regarding your reports.
· Should you need to report or consult on other infringements of personal information, please contact the following agencies.

- Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
- Cyber Crime Investigation Department of the Supreme Prosecutors' Office (www.spo.go.kr / 02-3480-2000)
- National Police Agency Cyber Bureau (www.ctrc.go.kr/ 182 without area code)

· Supplementary Provision (effective date):  This provision shall go into effect on month, date, year.